How The Personal Alarm Service Works

01

The Personal Alarm is Triggered

The alarm activates when you press the button or when a fall is detected

02

Connect to Our Response Team

Connected within seconds to our UK-based 24/7 response team

03

Help is on the Way

Our team will alert your emergency contacts or services

All Personal Alarms are Pre-set and Ready To Use - No Wifi Or Setup Required. Ready to Protect & Alert Straight Away

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Why Choose Protect Alert

  • 24/7 Emergency Support

    Our UK-based response team is available 24/7 to provide immediate assistance whenever you need it.

  • Automatic Fall Detection

    Detects falls automatically and alerts our team even if you're unable to call for help.

  • Waterproof Design

    Reliable protection even in the shower or during bad weather where a lot accidents can happen

  • Not Dependent on WiFi

    Does not rely on wifi ensuring you’re always protected, whether you’re in the garden, out for a walk

  • Nationwide Coverage

    99% UK coverage, ensuring you stay connected and protected where ever you are

  • Plug & Play Setup

    Pre-configured with 24/7 emergency support and your contacts, ready to use straight out of the box—no setup needed.

  • Extended Battery Life

    Up to 7 days of power with low-battery alerts, so you don’t have to worry about frequent charging.

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What Our Clients Say

  • Zachary Brown

    09/01/2025

    The fall detection is great. It worked when I slipped in the garden, and they contacted my family right away.

  • Kimberly Jasmine

    11/01/2025

    I can wear it everywhere, and it’s very comfortable. I hardly notice it’s there.

  • Vernon Noah

    23/01/2025

    I’m hopeless with gadgets, but this is so simple. Just press one button, and it works. It’s given me a lot more confidence, especially when I’m on my own.

  • Justin Roberts

    11/01/2024

    Used this to get my sisters SOS pendant really important for her to have. great service had no hassles at all

  • Larry Owens

    12/01/2025

    It’s so simple—just one button, and help is on the way

  • Leslie C

    03/01/2025

    Picked up a medical sos pendant for my mum, really nice product. Thanks for answering all of my questions. Excellent service!

  • Robert L Nez

    13/01/2025

    I like that it’s waterproof because I can wear it in the shower

Payment Plans

Monthly Plan

Spread the cost with manageable monthly payments while enjoying full access to all features

  • 24/7 Monitoring
  • Plug & Play Setup
  • Fall Detection
  • GPS Tracking
  • Free UK Delivery
  • Wearable Accessories
  • £49.99 One-Time Setup Fee

Your payments will be taken monthly on the date you choose for your Direct Debit,

£29.99 Per Month
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Most Popular

Annual Payment

Best Value – Save £109.88

  • 24/7 Monitoring
  • Plug & Play Setup
  • Fall Detection
  • GPS Tracking
  • Free UK Delivery
  • Wearable Accessories
  • Free SOS Pendant (£69.99 Value)
  • No Setup Fee

One-time payment that offers the best value, added savings

£299.99 £409.87
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Frequently Asked Question

What Is The Personal SOS Alarm?

The Personal SOS Alarm is a small wearable device that gets you help in an emergency. It connects to a 24/7 team and alerts your emergency contacts, whether you're at home or out and about.

How Does Fall Detection Work?

The device automatically detects hard falls using built-in motion sensors. If a fall is detected, it will trigger an alert and connect to our 24/7 emergency team. If you're unable to respond, help will be sent to your location.

Does the Personal SOS Alarm need WiFi to work?

No, the alarm works using a built-in SIM card, so it doesn’t need WiFi. It connects to the strongest available mobile network to ensures 99.8% coverage in the UK.

How Will They Locate Me in an Emergency?

The alarm has built-in GPS tracking, which shares your location with the emergency response team so they can send help to the right place quickly. Your family members can also log in to our online platform at any time to check your exact location for added peace of mind.

Who Will Be Contacted in an Emergency?

When the alarm is activated, the device automatically dials our 24/7 emergency team, and your emergency contacts receive an instant text alert. They will then assess the situation and call emergency services or your emergency contacts if needed.

How Do I Set Up the Personal SOS Alarm?

The alarm arrives fully set up and ready to use. Just turn it on, wear it, and test it with a quick call to ensure everything is working properly—no installation or technical setup required.

Who Is the Alarm For?

Senior Citizens
Anyone Recovering from Surgery or Hospital Stay
People Who Suffer With Dementia Or Alzheimer's
People With Physical Disabilities Or Learning Disabilities
People With Mobility Issues
Family Members And Carers

Our Qualified Emergency Response Team

NHS Digital Toolkit

Our monitoring centre is fully compliant with the NHS Digital Toolkit, ensuring we meet strict standards for data security and confidentiality. This accreditation highlights our commitment to handling sensitive information with the highest level of care and professionalism.

UK Contact Centre Forum (UKCCF)

As members of the UK Contact Centre Forum (UKCCF), we follow industry-leading best practices to deliver outstanding customer support. This membership reflects our dedication to providing a reliable and efficient service for all users.

Key Features and Benefits

  • Fast Response Times

    Our trained emergency response team answers 95% of calls within 10 seconds, ensuring help is on the way quickly and giving you peace of mind when you need it most.

  • Two-Way Communication

    Speak directly with our 24/7 emergency team through the device’s built-in speaker and microphone, ensuring you get the help you need without needing a phone.

  • Customisable Emergency Contacts

    Add up to 5 emergency contacts, including family, friends, or even neighbour's, so the right people are alerted and can assist you as quickly as possible.

  • Real-Time Location for Family

    Loved ones can log in to our online platform to check your location and receive notifications, offering added reassurance for families.

  • Discreet and Comfortable Wearables

    Our device can be worn in three different ways, letting you choose the option that suits you best while remaining lightweight and discreet for daily use.

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30 Day Money Back Guarantee

We’re confident you’ll love your device, but if for any reason it’s not the right fit, you have 30 days to return it for a full refund. Simply send it back in working condition, and we’ll take care of the rest—hassle-free.