Staying Safe Online: 10 Simple Cyber Security Tips for Older Adults

More older adults than ever are embracing technology — from online banking and shopping to video calls with family. However, the internet also brings risks, especially for those less familiar with digital threats. Scams, phishing emails, fake websites, and identity theft are becoming more common — and seniors are a prime target.

According to Ofcom, 79% of adults aged 65–74 in the UK are now online, with usage steadily increasing across all older age groups. At the same time, Action Fraud reports that fraudsters are increasingly targeting over-65s with online scams.

The good news? You don’t need to be a tech expert to stay safe. A few simple precautions can make all the difference.

Here are 10 easy, practical ways to protect yourself online.

1. Use Strong, Unique Passwords

A strong password is your first line of defence.

• Make your passwords at least 12 characters long.
• Use a mix of letters (upper and lowercase), numbers, and symbols.
• Avoid using names, birthdays or anything easy to guess.
• Use different passwords for different accounts.
• Consider using a trusted password manager to keep track.

2. Turn On Two-Factor Authentication (2FA)

Two-factor authentication adds an extra layer of protection when logging in.

• You enter your password and then confirm your identity with a code sent to your phone.
• It’s available on most email, banking, and social media accounts.

Enable it wherever possible, especially for important accounts.

3. Be Careful With Emails and Texts (Phishing)

Phishing scams often come in the form of emails or texts pretending to be from your bank, the NHS, or delivery services.

• Never click on unexpected links or download attachments.
• Double-check email addresses and look for spelling errors.
• If in doubt, contact the organisation directly.

Forward phishing emails to: report@phishing.gov.uk

4. Keep Your Devices and Software Updated

Updates include important security fixes.

• Turn on automatic updates for your phone, tablet and computer.
• Keep your antivirus software current.
• Restart devices regularly so updates install fully.

Outdated devices are more vulnerable to cyber attacks.

5. Avoid Public Wi-Fi for Sensitive Tasks

Public Wi-Fi (like in cafes or airports) is not secure.

• Avoid accessing banking or email accounts on public Wi-Fi.
• Use your mobile data or a VPN (Virtual Private Network) instead.
• Ensure your home Wi-Fi is password-protected.

6. Be Cautious on Social Media

Social platforms are great for keeping in touch but can reveal more than you realise.

• Don’t share personal details like your full address, date of birth or travel plans.
• Set your privacy settings so only friends can see your posts.
• Ignore friend requests from people you don’t know.

7. Only Shop on Secure, Trusted Websites

Online shopping is convenient — but fake websites are common.

• Look for the padlock icon 🔒 and “https://” in the address bar.
• Stick to known retailers or brands you trust.
• Avoid clicking on ads or deals that look too good to be true.

Tip: Use a credit card for extra consumer protection.

8. Don’t Trust Cold Calls or Pop-Up Warnings

If someone calls claiming there’s an issue with your computer or bank account:

• Hang up — genuine companies won’t ask for personal details over the phone.
• Never give remote access to anyone who contacts you unexpectedly.
• Always verify numbers and emails using official websites.

9. Speak to Family If Something Feels Wrong

If something online doesn’t seem right — talk to someone.

• Scammers rely on people feeling embarrassed or unsure.
• Ask a family member or friend to take a look if you’re unsure.
• Stay connected and informed together.

10. Know Where to Report a Scam

Spotting and reporting scams helps protect others too.

• Report fraud and scams to Action Fraud or call 0300 123 2040.
• Forward suspicious texts to 7726 (a free reporting number).
• Learn more about scams at Cyber Aware

Final Thoughts for Online Safety for Seniors

The internet opens up a world of opportunity — from managing your health to keeping in touch with loved ones. By following these ten simple steps, you can enjoy those benefits without worry.

At Protect Alert, we’re passionate about helping seniors live safely and independently — both offline and online. Our life-saving personal alarms are just one way we support older adults and their families. 

Explore more practical guides on our blog — and feel free to share this article with anyone who could benefit from safer browsing.